Family Owned & Operated | All Parts Proudly Made in the USA | Contact Us at (615) 758-7749
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      J&K Shipping Policy

      Shipping Policy
      Last Updated: March 17, 2025
      Thank you for choosing J&K Engines for your custom engine needs. Below is our shipping policy outlining how we handle deliveries for our products.
      Shipping Methods & Carriers
      • All engines and cylinder heads are shipped via freight trucks.
      • The specific carrier will vary depending on the shipping location and availability.
      • We handle all shipping arrangements manually and work with multiple freight carriers to ensure the best shipping rates and services.
      Shipping Process
      1. Once your custom engine order is complete, we will obtain shipping quotes from various freight providers.
      2. We will contact you with the shipping cost based on your location.
      3. After you confirm the shipping details and cost, we will proceed with booking the shipment.
      4. Once shipped, we will provide you with tracking details and estimated delivery times.
      Shipping Costs
      • Shipping costs are determined case-by-case, based on factors such as destination, engine weight, and carrier rates.
      • You will be notified of the shipping cost before the freight is booked.
      • The customer is responsible for all shipping fees.
      Delivery Times
      • Freight delivery times vary depending on location, carrier availability, and weather conditions.
      • We will provide an estimated delivery time frame once the shipment is booked.
      Damages & Liability
      • All shipments are insured, but J&K Engines is not responsible for damages that occur during transit.
      • We highly recommend inspecting your shipment upon arrival and noting any visible damage on the delivery receipt before signing.
      • If damage occurs, please contact the freight carrier immediately to file a claim.
      No Returns Policy
      • All of our engines are custom-built, and as such, we do not accept returns or exchanges.
      • Once your order is placed and confirmed, it cannot be canceled or refunded.
      Customer Responsibilities
      • Ensure that the shipping address provided is accurate and accessible for freight delivery.
      • Be available to receive the shipment and have the necessary equipment (e.g., forklift or loading dock) to unload the engine.
      • Inspect the package upon arrival and report any issues directly to the freight carrier.
      For any further questions regarding shipping, please contact us at info@jandkengines.com or call (615) 758-7749.